Frequently asked questions about your booking
You are building your own trip by combining flights, accommodation and/or other travel services. When booked together, these form a travel package covered by package travel regulations.
We act as the organiser of your travel package and are responsible for the overall arrangement of your trip. Individual services (such as flights or accommodation) are provided by third-party suppliers.
Flight schedules, accommodation details and activity timings may change due to operational reasons. We will inform you of any significant changes.
Baggage allowance depends on the selected airline and fare type. Please check your booking details for exact baggage information.
Some destinations charge a local tourist tax, which is not included in the trip price and must be paid at the accommodation. More detailed information will be provided before departure.
Changes and cancellations may be subject to fees and depend on the conditions of the services included in your booking.
We strongly recommend that you have valid travel insurance covering your trip.
You are responsible for ensuring you have valid travel documents, such as a passport or visa, and that you meet any entry requirements.
You will receive a travel information package before departure with all relevant details about your trip.